Welcome to BENDITALUZ!
This BENDITALUZ Data Protection Policy applies to browsing our website, www.benditaluz.com , and to the purchase of our products through it.
Who is responsible for the processing of your personal data?
Responsible: LA BENDITA DEL SUR, SL
NIF: B-56208374
Address: C/Gabriela Sánchez Aranda local 5ª, 41010 Seville
Registration data: registered in the Commercial Registry, protocol number
2023/2002 on July 17, 2023 was filed on August 1, 2023 in journal 1110, entry 17.
Contact: benditaluz.com
What presence does BENDITALUZ have on social media?
BENDITALUZ has the following profiles on the main social networks (Pinterest, Facebook, Instagram).
BENDITALUZ acknowledges that it is responsible for the processing of data belonging to its users, followers, and those who post comments through its social media channels. Furthermore, BENDITALUZ disclaims any liability arising from comments made by users and followers on its social media channels.
BENDITALUZ may use the profiles described above to inform its users about topics it considers of interest to them.
What personal data do we collect about you?
The personal data we may collect are the following:
- Identification data. Name and surname, postal and email address, and
- phone.
- Payment Information. Payments for our products are managed through the
- PayPal, Checkout and Klarna (secure payment gateways) platforms, so BENDITALUZ does not collect any personal data of this nature.
- Profile Data: username and password, purchases or orders made, preferences, comments and survey responses, as well as any profile data we may add (such as through the use of data analysis or profiling).
- Information about your visits to the website www.benditaluz.com , including your device's IP address and the date and time of access. For more information about this processing, please see our Cookie Policy.
- Any information you voluntarily send to our email address benditaluz.com or transmit to us through chat or other communication channels.
- Any information you voluntarily share publicly on BENDITALUZ's social media channels. This information will be subject to the privacy policy of the social media platform on which you share it, so we recommend that you review your profile's privacy settings.
- Marketing and communications data: data about your preferences when receiving direct marketing from us or third parties, as well as your communication preferences.
We also collect, use, and share aggregated statistical or demographic data, regardless of its purpose. Aggregated data may be derived from your personal data, although it is not legally considered personal data, as it does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users who access a particular website feature. In order to improve the service and content we offer, the BENDITALUZ website uses the Google Analytics web analytics service.
However, if we combine or link Aggregated Data with your Personal Data in a way that allows you to be directly or indirectly identified, we will treat the combined data as Personal Data, as set out in this Privacy Policy.
Why do we process your personal data?
BENDITALUZ processes your personal data for the following purposes:
- Provide you with the information you request about our products.
- Ensure the correct processing of your order. For example, when you make a purchase with us through our website.
- When you register as a user through our website.
- Manage your subscription to our newsletter and send commercial communications, including calls, WhatsApp, and email.
- Managing your loyalty program subscription.
- Manage your participation in sweepstakes, promotions and/or surveys.
- We use your identification, technical, contact, tracking, usage, and profile data to create a picture of what we think you might want or need, or what might be of interest to you. This use allows us to decide which products, services, and offers may be relevant to you in order to tell you about them. This process is called "direct marketing."
- When we need to comply with a legal or regulatory obligation. For example, maintaining sales records to comply with our tax obligations.
We always try to make it very clear on our website what we do and what communications we will send you, whether when you decide to subscribe to our newsletter or participate in a promotion or survey. Of course, you have the right to change your mind at any time and unsubscribe from these services. The easiest way to unsubscribe and revoke your consent unilaterally at any time is by sending an email to benditaluz.com or by clicking the unsubscribe link at the end of each communication.
How long do we keep your data?
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. After this period, BENDITALUZ will delete it from its systems, without prejudice to the possibility of retaining it, limiting its processing to the exercise and defense of legal claims, in accordance with applicable law.
What security measures do we apply to the processing of your data?
BENDITALUZ implements security measures to guarantee the confidentiality, availability, and resilience of its personal data processing systems. We also carry out verification and evaluation processes for the technical and organizational measures implemented, ensuring the security of personal data at all times.
What are your rights?
You may exercise the rights listed below by sending an email to the following address: benditaluz.com
- You may request, at any time, that BENDITALUZ confirm whether or not it is processing your personal data.
- Access your personal data, request rectification of any inaccurate data, or, where appropriate, request its deletion when, among other reasons, it is no longer necessary for the purposes for which it was collected.
- In certain cases, you may request that the processing of your data be restricted. In this case, we will only retain your data for the purpose of exercising or defending legal claims.
- In certain circumstances, you may object to the processing of your data.
- Request portability of your data.
- Revoke any consent you may have given for BENDITALUZ to process your data.
What are your rights?
We always want to hear from our customers, especially if you think we can do better.
If you:
- Do you have any questions or comments about this notice?
- You want us to stop using your data
- You wish to exercise any of your rights as set out above, or you have a complaint.
Please feel free to contact our customer service team, who will be happy to answer any questions you may have.
You can contact our privacy team by writing to us at the general email address, or you can contact us at:
THE BLESSED ONE OF THE SOUTH, SL
Contact: benditaluz.com